Please accept our apologies for all the long worded legal stuff, apparently these terms are here to protect your rights as a genuine customer, and our rights as a genuine supplier, so here goes:-
By accessing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these terms.
Accurate Armour Limited controls and operates this Site from offices in Scotland, within the United Kingdom. The laws of Scotland govern claims relating to, and including the use of this Site, and the materials contained herein. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.
Copyright, Contents, Ownership, and use Restrictions
The information contained in this Site including all images, illustrations, designs, photographs, descriptions and other materials that appear herein are copyrights, trademarks or other intellectual property owned, controlled, or licensed (all of which, collectively, are herein referred to as the "Site Contents") by Accurate Armour Limited, or are the property of their respective owners.
Except in connection with shopping or placing orders, none of the Site Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, or recorded without the prior permission of Accurate Armour Limited or the applicable copyright owner.
Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Site Contents for purposes other than as noted above, may violate copyright or trademark laws, and, without the prior written permission of Accurate Armour Limited, is prohibited.
User Comments, and Information provided by you
You agree that any material or information that you transmit to this Site or otherwise provide to Accurate Armour Limited ("Transmissions") shall be and remain the property of Accurate Armour Limited.
In addition, you agree that you are prohibited from transmitting to this Site any unlawful, defamatory, threatening, libellous, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the Content of any transmissions you make.
Disclaimer of Warranty
Although Accurate Armour Limited believes the Site Content to be accurate, complete, and current, Accurate Armour Limited does not represent or warrant that the information accessible on this Site is accurate, complete, or current. Price, availability, technical specifications, materials, content and information are subject to change without notice.
Disclaimer of Liability
In no event shall Accurate Armour Limited be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the Site Contents.
About our Prices and the application of Sales Tax
Accurate Armour Limited supplies products by mail order throughout the World; the physical location of the goods offered for sale on this site is our facility in Scotland. All goods are despatched from this location, and prices shown are 'Ex. Works' at this location.
'Ex. Works' means goods located in our storage facility.
Delivery of goods to a new location constitutes a contract for an additional service which is (or may be) chargeable. This service includes handling, administration, packaging delivery costs and insurance.
Customers can collect in person or arrange for carriers to collect goods from us using thier own arrangements. For Ex.Works (EC goods) there are no extra charges.
For Ex.Works Tax Free (Non EC goods) the collecting agent must be H.M. Customs and Excise approved and must provide us with the appropriate documentation prior to collection.
The prices advertised on this Site are for orders placed through our Site facility and are displayed with both Value Added Tax (VAT) added for sales within the EC, and excluding VAT for delivery to places outside the EC.
Prices on some items may differ from those listed in Accurate Armour Limited printed price lists. The prices shown on this site always take precedence over those shown on printed materials.
Our General Returns Policy
All Goods remain the property of Accurate Armour Limited until paid for in full. Goods may only be returned by prior arrangement at the recipients' expense. Delivery and insurance charges are non-refundable. Any returns later than 7 days ARO may be subject to a restocking fee of 10% which will be deducted from any refund. No returns will be accepted beyond 30 days ARO.(ARO= After reciept of order).
Claims for damaged/missing items should be made within seven days of receipt. These general terms are repeated on all invoices.
Any products purchased 'second hand' , (without proof of direct Accurate Armour Limited supply, or supply from an Accurate-Armour approved dealer, shop or agent), or any products part assembled or part worked on in any way, are not covered by this returns policy. Under these circumstances no returns will be accepted, however we may quote for the supply of parts to restore the product to full inventory.
Disclaimer of State Intervention
All goods exported to countries outside the EC are sent by us with complete and correct product descriptions and values contained within the export documentation appropriate to the export carrier, which will be approved by H.M. Customs and Excise.
It is the customers' responsibility to understand and comply with the legal and financial implications of 'Self-Importation' of commercial and valuable goods applied by the recipients' State.
Accurate Armour Limited is not liable for any local taxes, import duty, clearance fees, handling or storage charges.
Goods held by a State awaiting payments for taxes etc. are deemed to be 'delivered' within our obligations for mail order supply, and become the property of the customer, subject to State approval.
Accurate Armour Limited will not accept ,without prior agreement, the return of goods where a customer has elected not to pay local taxes and charges. If these goods are declared 'abandoned' by agreement between the recipient State and the customer, and are destroyed, this will be at the customers expense.
Credit Card and Personal Information
Any credit card or personally identifying information divulged to Accurate Armour Limited via our website will not released to any other party without your explicit written authorisation unless as expressly provided in the Accurate Armour Limited Policy.
Secure Socket Layer (SSL) Protection
The purchase area of our website is secure. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your name, address and payment details. Information passed between your computer and our website cannot be read in the event that someone else intercepts it.
Additionally, data is transferred and validated only by full time staff of Accurate Armour Limited onto our Financial and Sales Ordering system. This system is not connected to the Internet and is not accessible in any way, which keeps your information secure once it reaches us.
You will be asked to enter credit/debit card information only when an order is placed and for security this information will be deleted from the web site once your order has been processed.
Some browsers may experience problems with SSL enabled websites. If you are experiencing problems using our online ordering and account facilities under SSL protection, e-mail ordering is available. Please note that e-mails do not hide your credit/charge card information when transmitted. We have a specific procedure for splitting information for orders using e-mails, and details are available from us on request.
Accurate Armour Limited is committed to keeping customer information confidential and used solely for the purpose of serving you better. We undertake the following measures to ensure a high level of privacy for our customers.
In order for us to provide the best possible level of service, we need to gather certain information. When you set up an Internet account with us, we will ask you for some relevant information, including:
This information allows us to correspond with you separately, particularly if we need to clarify any details with you. The information you provide will be kept confidential and used to support our customer relationship. It will help us to maintain your account and occasionally alert you to new products or special offers as they become available. Such uses may be special offers in promotional e-mails or on our website.
Accuracy and Updating Information
We endeavour to keep our information accurate and up to date. Once you have registered online with us you can check the information we store for your on-line account by visiting our website and logging-in. Then access the "Customer Account" link on the left toolbar to display your account information. You can amend any inaccuracies through this facility. Alternatively, you can contact us requesting that we update, modify or delete your on-line account information. Information held on our off-line Financial and Sales Ordering system may be requested or updated at any time.
We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide statistics about our sales, traffic patterns, and related website information to trustworthy third parties, but these statistics will include no personally identifying information.
In order to provide you with a service, fulfil an order you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing and delivery companies) or relevant authorities (such as H.M Customs and Excise) or otherwise with your permission. Where appropriate, we share user experience information with business partners for the purpose of improving customer personalisation and site design.
If you have just managed to read all of that......well done!
© Copyright 2011 Accurate Armour Limited E&OE